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Home FibreMulti-room WiFiPortable Home WiFiCheck coverageFind the right planFibre set up and support
Unlock its best trade-in value
Get your device assessed conveniently with our Trade-In app
Choose between a bank transfer or bill credit
Trade in with confidence knowing your personal data is safely removed
Bonus RM100 when you credit to your Postpaid bill — only on the CelcomDigi Trade-In App
Trade in at a CelcomDigi Store and get RM100 extra with Postpaid bill credit
Download the CelcomDigi Trade-In App from the App Store or Google Play Store.
Open the app, choose Drop-Off, and log in with your mobile number.
Let the app perform a full device diagnostic to confirm its condition.
Select how you’d like to receive your trade-in payment — and get an instant quotation.
After confirming the order, you’ll receive an Order Number and QR Code. Take a screenshot.
Visit your nearest CelcomDigi Store, show the QR code, and our staff will verify your device to complete the trade-in.
Doorstep pick-up for your phone trade-in – get paid via bank transfer
Download the CelcomDigi Trade-In App from the App Store or Google Play Store.
Open the app, choose Pick-Up, and log in with your mobile number.
Let the app perform a full device diagnostic to confirm its condition and get your instant quotation.
Fill in your pick-up address and select your preferred date and time for collection.
After confirming, you’ll receive an email with your order details.
A trained rider from our partner CompAsia will collect your device at the scheduled time. They will verify your device to complete the trade-in.
The time it takes to receive your trade-in value and eligible trade-in bonus depends on your selected payout method:
• Credit to Postpaid Bill: Your trade-in value and bonus will be credited to your CelcomDigi Postpaid bill within 60 days, depending on your billing cycle.
• Bank Transfer: Your trade-in value will be transferred to your bank account within 14 business days after your trade-in is successfully completed.
Yes. Simply visit your nearest CelcomDigi Store and our staff will guide you through the entire trade-in process — perfect if you prefer a face-to-face device trade-in.
We recommend backing up your device and performing a reset. You can find simple backup guides here:
- iOS devices (Apple)
- Android devices
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