Yes, you can cancel your Freedom Add-On anytime by visiting a CelcomDigi Store. An early termination fee of RM30 will apply if you cancel before the 12-month contract ends.
However, if you’ve used your Freedom Add-On for at least 2 months and are switching to another Freedom Add-On or signing up for a device contract (such as Easy360 or Pakej MegaJimat), the RM30 fee will be waived.
For WebSHIELD, the early termination fee is calculated based on the recommended retail price (RRP) of RM3, multiplied by the remaining months in your contract.
You may not be eligible for Freedom Add-Ons. This usually happens if you:
To enjoy Freedom Add-Ons, upgrade your Postpaid 5G plan to meet the eligibility requirement.