Step 1

Port-in via eSIM

Port-in to a CelcomDigi line via eSIM. Your device must be eSIM compatible. Enter your personal details and complete the eKYC process to port-in.

If your device is not eSIM compatible or you require a physical SIM card, please visit the nearest CelcomDigi store.

Step 2

Reply to the SMS

Look out for a port out confirmation SMS from your current service provider and reply as instructed within the specified deadline (SMS reply is case-sensitive).

Ensure all your supplementary lines reply accordingly as well (if any).

Step 3

Activate your eSIM

You’ll receive an email with a QR code and an activation code to setup your eSIM. Follow the steps in the email to complete the activation

Step 4

Experience the best of CelcomDigi

Own or upgrade a device the easy way with Easy360 — enjoy 0% interest and flexible instalments up to 36 months. Depending on the device you choose, you may also receive additional plan rebates for even more savings.

Download the CelcomDigi app
‍Manage everything in one place:

• Pay and track your bills
• Subscribe to your favourite streaming services with StreamMORE at special prices
• Protect your phone with MobileSHIELD or keep your browsing safe with WebSHIELD
• Add extra high-speed data, roaming packages, and more

Exclusive to CelcomDigi customers. Get the CelcomDigi app now on the Google Play Store or Apple App Store.